Privacy Policy

When you submit a form on this site we collect the information you enter, which may include your name, company, email address, phone number, and whatever you write in the message field. We also collect standard technical information that your browser sends, such as IP address, browser type, and the pages you visited. [VERIFY: confirm which analytics or tracking tools are in use, if any, and list them here.]

To respond to your enquiry, to provide services you have asked for, and to understand which parts of this site are useful. We do not sell your information. [VERIFY with counsel: under the CPRA, "sale" and "share" have specific statutory definitions that can include some advertising and analytics arrangements. Confirm this statement is accurate given the tools actually in use.]

[FILL: state your actual retention period for enquiry data and for client records. Client records are typically retained for the duration of the engagement plus a defined period afterwards. Give a specific answer rather than "as long as necessary".]

We use third party service providers to operate this site and our business, including hosting, email, and customer management systems. These providers process information on our behalf and under contract. [FILL: list the categories of provider. Counsel will advise whether specific naming is required.] We may also disclose information where required by law.

[FILL with counsel: California residents have rights under the CCPA and CPRA which may include the right to know what is collected, to request deletion, to correct inaccurate information, and to opt out of sale or sharing. The exact rights that apply and the request process you must offer depend on whether your business meets the statutory thresholds. This section must be completed accurately rather than copied from another site.]

This policy covers information collected through this website. Data belonging to our clients that we handle while delivering managed services is governed by the service agreement between us, and where applicable by a business associate agreement or equivalent. [VERIFY: confirm the correct reference to your contracts here.]

[FILL: state what cookies this site sets. If only strictly necessary cookies are used, say so. If analytics or advertising cookies are added later, this section and possibly a consent banner will need revisiting.]

Questions about this policy, or requests regarding your information, can be sent to sales@octech.com or by post to 15520 Rockfield Blvd, Suite I-100, Irvine, CA 92618. [FILL: confirm whether a dedicated privacy contact address should be used instead.]